Vessel Name:
Vessel Type:
Date:
How satisfied are you with:
Your overall experience at Bay Marine Boatworks? (select) Absolutely Satisfied Very Satisfied Fairly Well Satisfied Somewhat Dissatisfied Very Dissatisfied N/A
Our response time in starting your job? (select) Absolutely Satisfied Very Satisfied Fairly Well Satisfied Somewhat Dissatisfied Very Dissatisfied N/A
Our performance in meeting your schedule? (select) Absolutely Satisfied Very Satisfied Fairly Well Satisfied Somewhat Dissatisfied Very Dissatisfied N/A
The quality of the service/product you received? (select) Absolutely Satisfied Very Satisfied Fairly Well Satisfied Somewhat Dissatisfied Very Dissatisfied N/A
The value you received for the price you paid? (select) Absolutely Satisfied Very Satisfied Fairly Well Satisfied Somewhat Dissatisfied Very Dissatisfied N/A
The condition of your vessel/job upon delivery? (select) Absolutely Satisfied Very Satisfied Fairly Well Satisfied Somewhat Dissatisfied Very Dissatisfied N/A
Comments
How would you rate:
Our understanding of your requirements? (select) Excellent Good Okay Substandard Unacceptable N/A
The skill and ability of our workforce? (select) Excellent Good Okay Substandard Unacceptable N/A
The quality of the equipment used by our workforce? (select) Excellent Good Okay Substandard Unacceptable N/A
The condition of our facilities:
The office? (select) Excellent Good Okay Substandard Unacceptable N/A
The yard? (select) Excellent Good Okay Substandard Unacceptable N/A
The docks? (select) Excellent Good Okay Substandard Unacceptable N/A
The Chandlery? (select) Excellent Good Okay Substandard Unacceptable N/A
Our ability to meet your needs? (select) Excellent Good Okay Substandard Unacceptable N/A
Your trust in our performance without your oversight? (select) Excellent Good Okay Substandard Unacceptable N/A
Our focus on getting your job done the way you want it? (select) Excellent Good Okay Substandard Unacceptable N/A
How likely is it that:
You will return to Bay Marine Boatworks? (select) Absolutely Probably Maybe Not Likely Never N/A
You will recommend Bay Marine Boatworks to others? (select) Absolutely Probably Maybe Not Likely Never N/A
Any suggestions/improvements:
Type the code to the right
310 West Cutting Blvd., Pt. Richmond, CA 94804 • Ph: 510.237.0140 • Toll Free: 800.900.6646
Bay Marine Boatworks, Inc., Copyright 2010